PRIVACY POLICY AND END EULA

PRIVACY POLICY AND END USER LICENSE AGREEMENT

PRIVACY POLICY

March 01/04/2019

Introduction

This Privacy Policy explains to Users of the Swapabee, at (www.swapabee.com and www.swapabee.co.uk), mobile applications ("Swapabee App"), offered by Swapali and/or applications offered by third-parties integrated to the Swapabee platform, microsites, software and services (collectively, the "Service"). Swapabee ("Swapali", "we" or "us"), gathers and uses information collected in connection with use of the Service and Swapali Apps. Swapali takes reasonable steps to protect User privacy consistent with the guidelines set forth in this Privacy Policy and with all applicable laws. In this Privacy Policy, "User" or "you" means any person using the Service, whether by browsing the Swapabee website or installing or using Swapabee App, paying for items and/or transactions through Swapabee using the Swapabee App, engaging in loyalty and rewards programs ("Programs") offered by Swapabee merchant partners (each a "Merchant"), or participating in any other activities available through the Service.

Swapali knows that you care about how your personal information is used and shared, and we take your privacy very seriously. Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available from home page of the Swapabee website at (please enter your web address here) and through our mobile applications.

Applicability of Privacy Policy

This privacy policy applies to all information we collect through our web and mobile applications from current and former Swapabee users, including you. When you are no longer our customer, we continue to share your information as described in this policy. This policy only applies to the Swapali, LTD. Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been aggregated and/or anonymized so that it does not identify a specific user.

Information We Collect

We may collect the following categories of personal information in connection with your use of our Site and Services, including but not limited to:

  • Registration information: When you register for the Services, you will be asked for basic registration information, such as an email address, phone number and password.
  • Third party credentials: You may also provide Swapali with certain credentials for third party payment services ("Third Party Sites") when you authorize us to connect to them on your behalf.
  • Information from Third Party Sites: When you agree to have Swapabee connect to any Third-Party Sites on your behalf, in order to provide you with personalized Swapabee rewards and experiences, we will collect transaction-level data from the Third-Party Sites via our Services.
  • Social Web Information - including but not limited to your Facebook Connect credentials and email account information. If you authorize Facebook Connect, the plug in allows us access to your email address, Facebook friends list, and public profile (including profile picture). We also allow you to import data from other social web services, including but not limited to Twitter, Instagram, Yelp and email service providers. Social media and e-mail contact information helps you connect to friends and contacts for invitation and payment transmission and sharing purposes (as well as helping us improve the Services and fight fraud). Additionally, another Swapabee user may mention you in a transaction to which you are not a party by “tagging”, “adding” your username in a transaction note or comment. When you are mentioned in a transaction note or comment into which you have visibility (e.g., a public transaction, a “friends only” transaction by one of your Swapabee friends, or a comment on either such transaction), a link to your Swapabee profile will appear in the transaction note or comment and, if your push notifications are turned on, you will receive a push notification about the mentions. You may manage certain contact preferences and notifications in your account settings.
  • Financial Information - bank account online login information, bank account and routing numbers and credit cards linked to your Swapabee account. Swapabee does not share financial information with third party social networking services.
  • Contests and surveys: You may be offered an opportunity to participate in a contest, survey, or other promotion. We may collect or you may submit information in connection with one of these promotions, such as your first and last name, contact information and any other required information.
  • Device Information: Information about your device, including your hardware model, operating system and version, device name, unique device identifier, mobile network information, and information about the device’s interaction with our Services. If you use an iOS device, we also automatically detect if you have downloaded Chrome, so we can ask you which browser you prefer to use to open links from your Swapabee App.
  • Navigational information: We may collect information about your interaction with our Site or Services such as computer browser type, pages visited, access time, average time spent on our Site or Services, date and time of your visit, content you view, features you use, your search terms, website you visited before visit or use of our Services, how you interact with our Services, various clickstream data, IP address, unique identifier of the device, operating system version and app version.
  • Location information: If you choose to use a location enabled aspect of the Services, we may collect location information from your device. You may control or disable the sharing of location information via your device in account settings.
  • Data Analytics: We also may use third-party web analytics services, such as Google Analytics and Facebook Analytics. These service providers help us understand our audience and analyze how visitors use the Services.
  • Other information: We may request or receive other personal information such as feedback, questions, comments, suggestions, or ideas to provide you with other benefits or to improve upon the Services. In such instances, you will be given the opportunity to provide or decline that information.

We are committed to providing a safe, secure and all-around great Service. Therefore, before permitting you to use our Service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.

When you are using the Swapali Services, we collect information about your account transactions, and we may collect information about your computer or other access device for fraud prevention and other similar purposes.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team.

Children’s Information

Our Services are general audience services not directed at children under the age of 13. If we obtain actual knowledge that any information, we collect has been provided by a child under the age of 13, we will promptly delete that information.

How We Use Cookies

When you visit our website, use our mobile application or the Swapabee Services, or visit a third-party website for which we provide online services, we and certain business partners and Merchants may use cookies and other tracking technologies (collectively, "Cookies"). We use Cookies to recognize you as a customer; customize Swapabee Services, other content and advertising; measure the effectiveness of promotions; perform a wide range of analytics; mitigate risk and prevent potential fraud; and to promote trust and safety across our sites and Swapabee Services.

Certain aspects and features of the Swapabee Services and our website are primarily available through the use of Cookies, so if you choose to disable or decline Cookies, your use of the websites and Swapabee Services may be limited.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites and online services, our Services are not designed to respond to “Do Not Track” signals received from browsers.

Privacy Setting/Opt Out

If you would like your Personal Information permanently removed from our database, or your Financial Information removed from Swapabee’s data vault provider, please contact us at (Please enter your email here) We will promptly disable your Swapabee User Account and you will no longer receive email from Swapabee. Your removal from the mailing list or database will not remove records of past transactions or delete information stored in our data backups and archives, as required by law. Data on past transactions and data stored in backups and archives will be deleted in the normal course of Swapabee's business. You may elect to opt-out at any time after registering for the Swapabee Service.

How We Use Personal Information

Our primary purpose in collecting personal information is to provide you with a safe, efficient, fun and customized experience. We may use your personal information to:

  • connecting you with people you already know;
  • offering you other Swapabee products, programs or services that we believe may be of interest;
  • determine whether the Services are offered in your country;
  • Improving the Site and the Service and providing great customer support;
  • alerting you of software issues;
  • delivering any administrative notices or alerts and communications relevant to your Services;
  • performing market research, project planning, product development, troubleshooting problems, analysis of user behavior, marketing and promotions;
  • process transactions and send notices about your transactions or your network activity;
  • resolve disputes and collect fees;
  • prevent potentially fraudulent, prohibited or illegal activities, and enforce our Privacy Policy and User Agreement;
  • create an account connection between your Swapabee account and a third-party account or platform;
  • compare information for accuracy and verify it with third parties; and
  • perform other duties as required by law.

Maintaining a Trusted Environment

  • Investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited or illegal activities, or to otherwise help protect your account, including to dispute chargebacks on your behalf;
  • Protecting our or our customers’ rights or property, or the security or integrity of our Services, content, website and mobile applications;
  • Enforcing all applicable “User” and “Merchant” agreements or policies;
  • Verifying your identity (e.g., through government-issued identification numbers);
  • Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process;
  • Fulfilling any other purpose disclosed to you in connection with our Services;
  • Contacting you to resolve disputes, collect fees and provide assistance with our Services.

Your Choices

You have the option of receiving periodic Website or Services related alerts, weekly summaries, notifications, newsletters, promotions, or other information via email. You may choose to sign-up or stop receiving alerts, summaries, newsletters and promotions by indicating your preference in your account settings or profile. You may also follow the unsubscribe instructions in the email you receive. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails, such as communications regarding our ongoing relationship with you.

Changes to the Privacy Policy

Swapabee is always trying to get better. If we make changes to our Privacy Policy, we will notify you by revising the date at the top of this Privacy Policy. We encourage you to review this Privacy Policy whenever you visit the Services to stay informed about our information practices.

How to Contact Us

If you have questions regarding this Privacy Policy you may email us at jj@swapabee.co.uk






END USER LICENSE AGREEMENT

IMPORTANT INFORMATION – PLEASE READ CAREFULLY

The herein contained License Agreement ("License" or "EULA") shall be considered a legally binding agreement between You (as an individual or an entity, who then shall, within the constraints of this agreement, be referred to as "You" or "Your") and Swapali LTD for the use of the specified software application of Swapabee App, which may include related printed material, media and any other components and/or software modules, including but not limited to required drivers ("Product"). Other aspects of the Product may also include, but are not limited to, software updates and any upgrades necessary that Swapali LTD may supply to You or make available to You, or that You could obtain after the initial copy of the Product, and as such that said items are not accompanied by a separate license agreement or terms of use.

BY WAY OF THE INSTALLATION, COPYING, DOWNLOADING, ACCESSING OR OTHERWISE USE OF THIS PRODUCT, YOU ARE AGREEING TO BE LEGALLY BOUND BY THE HEREIN CONTAINED TERMS OF THIS LICENSE AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS EULA, YOU THEN HAVE NO RIGHTS TO THE PRODUCT AND SHOULD THEREFORE NOT INSTALL, COPY, DOWNLOAD, ACCESS NOR USE THE PRODUCT.

This Product is hereby protected by copyright laws, as well as any other intellectual property laws. This Product is licensed and not sold.

LICENSE GRANT

Swapali LTD shall grant to you a non-exclusive license for the use and installation of the Product subject to all the terms and conditions set forth herein. Furthermore, this EULA shall also govern any and all software upgrades provided by Swapali LTD that would replace, overwrite and/or supplement the originally installed version of the Product, unless those other upgrades are covered under a separate license, at which those terms of that license will govern.

TERMINATION

Should you breach this EULA at any time, your right to the use of the Product will then immediately terminate and shall terminate without any notice being given. However, all provisions of this EULA, with the exception of the License Grant, will remain in effect and thus shall survive termination. Upon termination of the License Grant, You MUST destroy any and all copies of the Product.

COPYRIGHT

The aforementioned Product is protected by copyright and other intellectual property laws and treaties, and as such all rights, title, and interest in and to the content offered, including but not limited to, any photographs, images, video animation, text, and music, that may be incorporated as part of the offered content. Such offered content is protected by copyright laws and international treaty provisions. Therefore, offered content must be treated like any other copyrighted material, with the exception that it is allowable for you to make copies as provided by the License. However, printed material, which may accompany any offered content, may not be copied.

RESTRICTIONS ON USE

As a Licensee, You may not:

  • (a) Make use of the offered content on more than one computer at a time, without prior purchase of additional licenses;
  •  
  • (b) You may not share, distribute, lend, lease, sublicense or otherwise make available, in any manner whatsoever, to any third party the offered content;
  •  
  • (c) Modify, adapt, create derivative works from or translate any part of the offered content other than what may be used within Your work in accordance with this License;
  •  
  • (d) Reverse engineer, decompile or disassemble the offered content, nor attempt to locate or obtain its source code;
  •  
  • (e) Attempt to alter or remove any trademark, copyright or other proprietary notice contained within the offered content; or
  •  
  • (f) Make use of any offered content in any manner not stipulated within this EULA or the documentation accompanying the offered content.

UPDATES

Swapali LTD may find the need from time to time to make available to all license holders updates for the offered content, in accordance with the herein contained terms and conditions of this EULA. It shall be at the sole discretion of Swapali LTD to make conditional releases of a said upgrade to you upon your acceptance of another EULA or execution of another separate agreement. Should you elect to install and make use of these updates, you are therefore agreeing to be subject to all applicable license, terms, and conditions of this EULA and/or any other agreement.

DISCLAIMER OF WARRANTY

With regard and with relationship to the maximum extent permitted by applicable law, Swapali LTD, and, if applicable, related suppliers, shall provide the Product and any support services, if needed, related to the Product, and hereunto disclaim all warranties and conditions, either express, implied or statutory, which may include, but are not limited to, any implied warranties or conditions of merchantability, or suitability for a specified purpose, that it contains absolute accuracy or completeness of responses, of results, and of any lack of negligence or lack of workmanlike effort, all with respect to the Product, and the provision of or failure to provide Support Services. FURTHERMORE, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, OR NON-INFRINGEMENT WITH REGARDS TO THE HEREIN CONTAINED PRODUCT. THE ENTIRE RISK AS TO THE

QUALITY OF OR PERFORMANCE OF THE PRODUCT AND SUPPORT SERVICES, IF ANY, REST WITH YOU.

LIMITATION OF LIABILITY AND REMEDIES

In spite of any damages that you may or may not incur for any reason, which may include, but are not limited to, any and all direct or general damages, the entire liability of Swapali LTD and/or any of the aforementioned suppliers covered under the herein contained provisions of this EULA, along with Your exclusive remedy with regards to all of the foregoing, shall hereby be limited to the amount actually paid by you for this Product. Therefore, the aforementioned limitations, exclusions, and any disclaimers shall apply to the maximum extent allowable by law, even should any proposed remedy fail its essential purpose.

EXPORT CONTROLS

By clicking on the install button, you hereby agree that you will comply with any and all applicable export laws, restrictions and all regulations of the UK Department of Commerce, UK Department of Treasury, and any other UK or foreign agency or authority with regards to this provision of the EULA. You expressly agree not to export or re-export, nor allow the export or re-export of the offered content in violation of any such law, restriction or regulation, including without limitation, export or re-export to any country subject to any and all applicable UK trade embargoes or to any prohibited destination, in any group specified in the current Commerce Control List of the UK Export Administration Regulations (or any successor supplement or regulations).

UK GOVERNMENT END USERS

The offered content is licensed by the UK Government with RESTRICTED RIGHTS. The use, duplication of, or the disclosure by the UK Government, shall be subject to restrictions in accordance with the Technical Data and Computer Software clause, and with the Commercial Computer Software clause, as applicable.

MISCELLANEOUS

This EULA, in its entirety, shall be legally binding upon and inure to the benefit of Swapali LTD and you, our respective successors and permitted assigns. Should any of this provision be deemed invalid or unenforceable, such determination will not affect the validity or enforceability of any other provision contained herein. If there is any waiver of any breach or failure to enforce any of the provisions contained herein, it shall not be deemed as a future waiver of said terms or a waiver of any other provision of this EULA. Any waiver, supplementation, modification or amendment to any provision of this EULA, shall only be effective when done so in writing and signed off by Swapali LTD and you. This EULA shall be governed solely by the laws of the Regional administrative district of Greater London and of England. Should any action arise out of or in relation to this EULA, such action may be brought exclusively in the appropriate federal or Regional court in London, Greater London, and as such, you and Swapali LTD irrevocably consent to the jurisdiction of said court and venue for London, Greater London.






FAQ

As swappers who are new to swapabee and swappers who have been swapping for a long time. You might not be used to our App so here are some answers to your questions

 

WHAT IS SWAPABEE?

Say you are at home relaxing, watching TV or reading a book like always and you see your old PlayStation or your old mobile phone. Take a picture of your old PlayStation/phone and you say this PlayStation/phone is worth £50.00 to me. The app Swapabee finds you something to swap it for, Swapabee has a very unique algorithm that will match you 5 things you can swap your PlayStation/phone for. We also have a tremendously diverse range on our algorithm so you could end up swapping an old football trophy for that Kings Of Leon album you always wanted. Smart! Isn’t it?

HOW DO I SWAP WITH SWAPABEE?

Simply list an item and then offer your item to someone else in exchange. Our patented matching algorithm matches you with your preferred swaps in your vicinity. You ask the other swapper if they’d like to consider a swap.  If they are interested, then you will be taken to a chat room where you can talk about the details.

IS SWAPABEE FREE?

Yes, The first 2 swaps on swapabee are free! After this you will have to add 0.50 pence credit per swap. We don’t want to make money of your swap, a percentage of this goes to charity to help clean our planet from plastic pollution.

CAN I HAVE MY SWAPPED ITEMS DELIVERED?

Yes.  Absolutely.  Its up to you really, you can chose to have your items delivered by normal post or you can meet with the person to swap.

WHAT IF I GET A SWAP OFFER AND I’M NOT INTERESTED?

No worries.  No hassle at all.  Simply reply with a “No thanks”.  You don’t have to accept every offer. 

WHAT CAN I SWAP?

You can swap anything that you own that you believe has a value to someone else. On Swapabee we have everything from laptops to microwaves.

WHAT CAN’T I SWAP?

Anything illegal.  Items that are illegal in the UK.

CAN I ADD CASH TO MY SWAP?

Yes. In your chat box you can discuss further payment for an item or an added deal.